$1750 +GST
This course provides a deep understanding of the true role and expectations of line bosses, as well as virtual bosses, across the organisation. Techniques are provided to align with their boss’s true requirements. It also provides practical tools and strategies to reduce organisational conflict from competing priorities from multiple bosses and provides strategies to effectively communicate and escalate issues and ideas. Attendees will use case studies and real-world examples to build up a Boss Whisperer plan that includes practical templates to use back in the office.
$1750 +GST
This course provides a practical framework to help to plan and have a potentially emotional conversation with brutal honesty while protecting personal relationships. Conversations are real-time and technical people often struggle in-the-moment. The practical framework-based structure with conversational models fast-tracks the delegates to initiate critical conversations safely and provides recovery strategies to get the conversation back on a good footing when things go awry.
$2175 +GST
This course covers a comprehensive list of management 101 skills and is packed with practical tips, templates and real-world examples.
Radio Comms Manager, St John Ambulance
Ray Pullen started his career in Radio Communications with the Royal Australian Air force where, after initial Communications Training worked on Radar and Ground Communications systems. After leaving the Air Force he then joined the Western Australian Police Force where he spent 12 years as a Radio Technician in the Radio and Electronics Support Unit. After leaving the Police he then moved on to St John Ambulance where after 2 years as a Radio Technician he took on the role of Radio Communications Manager, a position he has now held since 2007. During his time as the Radio Communications Manager at St John he has over seen the upgrade of their Microwave Bearer, voice radio to a P25 system as well as the upgrade of the Data Radio system in the Perth Metropolitan area. In total Ray has over 23 years’ experience with Emergency Service Radio communications.
Director, Australasian Critical Communications Forum & Managing Director, Global Digital Solutions
Kevin Graham is a qualified Electronics Engineer with over 35 years’ experience in project and systems engineering, sales/marketing, and general and executive management for private and public multinational companies. For the past 15 years, he has run his own executive management and engineering consulting company Global Digital Solutions. The majority of his working career has been spent in the telecommunications sector and more recently in the mining/processing sectors. His work has exposed him to a broad spectrum of markets and geographies within enterprise, industrial, mining, government, public safety, defence, rail and other transport and utility customer bases. Kevin established and chaired two regional industry associations for TETRA & Critical Communication in Australasia (2001) and North America (2012), was past president and board member of the Australian Radio Site Owners and Users Associations (now ARCIA) and remains a director on the Australasian TETRA and Critical Communications Forum. He also holds executive positions and is on the boards of four resource and industrial mineral processing sector organisations and other companies in Singapore, New Zealand and Australia.
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